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Task #12212 (closed)

Opened 10 years ago

Closed 7 years ago

Bug: Insight on Windows won't work with 64-bit JRE/JDK

Reported by: rleigh Owned by: jburel
Priority: major Milestone: Unscheduled
Component: Insight Version: 5.0.1
Keywords: n.a. Cc:
Resources: n.a. Referenced By: n.a.
References: n.a. Remaining Time: n.a.
Sprint: n.a.

Description (last modified by rleigh)

System: Windows 7 x64 with JDK 7u51 64-bit.

Downloaded OMERO.insight-5.1.0-m0.1-373-978d6cc-ice35-b140-win-openGL i.e. windows-specific build

Ran OMERO.insight.exe, getting this message:

The JAVA_HOME environment variable does not
point to a working 32-bit JDK or JRE".

This was then followed by this message:

The JVM found at JAVA_HOME is damaged.
Please reinstall or define EXE4J_JAVA_HOME
to point to an installed 32-bit JDK or JRE

then followed by

The JVM could not be started.  The maximum heap size (-Xmx) might be
too large or an antivirus or firewall tool could block the execution

There are few problems here

  • I don't have a 32-bit JDK or JRE
  • JAVA_HOME should not be used anymore for starting an application; nowadays it's not added by the installer and there's a registry setting to be used AIUI [I set it explicitly for development; end users won't have it]
  • My system is perfectly capable of running Insight, but the launcher exe is actively preventing it.
  • There are three error messages where one would do

Running a 64-bit JRE is not exactly uncommon, and I think that this should be supported.

Change History (3)

comment:1 Changed 10 years ago by rleigh

  • Description modified (diff)

comment:2 Changed 10 years ago by rleigh

  • Description modified (diff)

comment:3 Changed 7 years ago by jburel

  • Resolution set to wontfix
  • Status changed from new to closed
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