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Task #12086 (closed)

Opened 10 years ago

Closed 10 years ago

Bug: Insight abnormal termination after selecting a large number of files

Reported by: rleigh Owned by: jburel
Priority: critical Milestone: 5.0.2
Component: Insight Version: 5.0.0
Keywords: n.a. Cc: ux@…
Resources: n.a. Referenced By: n.a.
References: n.a. Remaining Time: n.a.
Sprint: n.a.

Description

See attached stack trace

This was original observed on trout by doing the following:

  • logged in (user-4)
  • selected "Orphaned Images [1296] in the left panel
  • selected the first image in the central panel
  • scrolled to the bottom of the central pannel
  • shift-clicked on the last image in the central panel, to select all orphaned images

The application immediately becomes very poorly responsive, though some actions (e.g. changing zoom level) have a delayed effect. However, in a minute or so an "Abnormal Termination" window appears, but contains no content. The application is unkillable and needs to be terminated with "kill -9"! No term/quit/int signals have any effect.

Attachments (2)

trace.txt (2.1 MB) - added by rleigh 10 years ago.
jstack_insight.txt (89.3 KB) - added by bpindelski 10 years ago.

Change History (8)

Changed 10 years ago by rleigh

comment:1 Changed 10 years ago by jburel

  • Cc ux@… added
  • Component changed from General to Insight
  • Milestone changed from 5.0.1 to 5.0.2
  • Owner set to jburel

Roger: could you add people to cc or select a component other than general when you create the ticket? nobody got notified so the ticket was missed

comment:2 Changed 10 years ago by rleigh

Sorry my mistake, it was supposed to be on Insight.

comment:3 Changed 10 years ago by jburel

The problem is also on gretzky, Related to the number of calls and number of selected items
Let see what we can improve.

comment:4 Changed 10 years ago by jburel

Few issues noticed and fixed

  • Depending on where the selection happens (i.e. central panel or tree), the annotations were loaded twice.
  • if multiple objects selected, annotations loaded for each objects instead of one call
  • With the introduction of file set, one more call has been added. One per fileset, this has been modified.

Log in as user-4, read-only, Orphaned Images (804 images). I was not able to select all w/o a crash prior to the changes, it took 8s with the changes
I will see if I can improve that a bit more.

comment:5 Changed 10 years ago by jburel

  • Status changed from new to accepted

comment:6 Changed 10 years ago by jburel

  • Resolution set to fixed
  • Status changed from accepted to closed

Changed 10 years ago by bpindelski

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