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Task #8399 (closed)

Opened 12 years ago

Closed 12 years ago

BUG: Persistent process

Reported by: rkferguson Owned by: wmoore
Priority: critical Milestone: OMERO-4.4
Component: Web Version: n.a.
Keywords: n.a. Cc: web-team@…
Resources: n.a. Referenced By: n.a.
References: n.a. Remaining Time: n.a.
Sprint: n.a.

Description

Connection testing Task #8386

Opened image viewer then let it time out.

Could still use viewer fine

Closed viewer window and double-clicked on thumbnail in centre pane.

New window opened with login screen and after 1 second pause login screen appeared in original window - screenshot 1

The error message in console stayed black and loading icon continued spinning - screenshot 2

Continued spinning even after logged on again - screenshot 3

Same behaviour when timed out then clicked on “Launch Full Viewer” icon.

Repeated clicks opened additional new windows with login screen and original screen only refreshed to login window when I double clicked on thumbnail in centre pane.

Got 2 error messages that time - see second set below.

Screenshots attached in PDF and error message below:

First time:

GET http://gretzky.openmicroscopy.org.uk/webclient/metadata_details/image/33756/

jquery-1.7.1.js (line 8102)

Headers

Request Headers
Accept
text/html, */*; q=0.01
Accept-Encoding
gzip, deflate
Accept-Language
en-us,en;q=0.5
Connection
keep-alive
Cookie
sessionid=f2250691d2b186455d774782091d6e81
Host
gretzky.openmicroscopy.org.uk
Referer
http://gretzky.openmicroscopy.org.uk/webclient/userdata/?path=project=3753|dataset=3505|image=33756:selected
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:11.0) Gecko/20100101 Firefox/11.0
X-Requested-With
XMLHttpRequest

"NetworkError?: 403 FORBIDDEN - http://gretzky.openmicroscopy.org.uk/webclient/metadata_details/image/33756/"

Second time:

GET http://gretzky.openmicroscopy.org.uk/webclient/metadata_details/image/33756/
403 FORBIDDEN

3.04s
jquery-1.7.1.js (line 8102)
HeadersHTML
Response Headers
Connection
Keep-Alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Wed, 28 Mar 2012 12:44:34 GMT
Keep-Alive
timeout=15, max=96
Server
Apache/2.2.14 (Ubuntu)
Set-Cookie
sessionid=f2250691d2b186455d774782091d6e81; Path=/
Transfer-Encoding
chunked
Vary
Cookie,Accept-Encoding
Request Headers
Accept
text/html, */*; q=0.01
Accept-Encoding
gzip, deflate
Accept-Language
en-us,en;q=0.5
Connection
keep-alive
Cookie
sessionid=f2250691d2b186455d774782091d6e81
Host
gretzky.openmicroscopy.org.uk
Referer
http://gretzky.openmicroscopy.org.uk/webclient/userdata/?path=project=3753%7Cdataset=3505%7Cimage=33756:selected
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:11.0) Gecko/20100101 Firefox/11.0
X-Requested-With
XMLHttpRequest

GET http://gretzky.openmicroscopy.org.uk/webclient/metadata_details/image/33756/

jquery-1.7.1.js (line 8102)

Headers

Request Headers
Accept
text/html, */*; q=0.01
Accept-Encoding
gzip, deflate
Accept-Language
en-us,en;q=0.5
Connection
keep-alive
Cookie
sessionid=f2250691d2b186455d774782091d6e81
Host
gretzky.openmicroscopy.org.uk
Referer
http://gretzky.openmicroscopy.org.uk/webclient/userdata/?path=project=3753%7Cdataset=3505%7Cimage=33756:selected
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:11.0) Gecko/20100101 Firefox/11.0
X-Requested-With
XMLHttpRequest

"NetworkError?: 403 FORBIDDEN - http://gretzky.openmicroscopy.org.uk/webclient/metadata_details/image/33756/"

Attachments (1)

Persistent process.pdf (587.9 KB) - added by rkferguson 12 years ago.
Screenshots

Download all attachments as: .zip

Change History (6)

Changed 12 years ago by rkferguson

Screenshots

comment:1 Changed 12 years ago by rkferguson

  • Cc web-team@… added; web-team@… removed

comment:2 Changed 12 years ago by rkferguson

  • Owner changed from rkferguson to atarkowska

comment:3 Changed 12 years ago by wmoore

Seems like we need the ajaxError (popup.js) included in the omero_image.html (image viewer).

You want me to look at this Ola?

Also, I have reset the sessions.timeout on gretzky back to 1hour since it was a pain for Dom who is using it for development and I thought that timeout testing was not happening right now. If we need to test timeout any more, let me know.

comment:4 Changed 12 years ago by atarkowska

  • Owner changed from atarkowska to wmoore

This will be handled by the PING Will is going to implement soon. Assigning ticket to him.

comment:5 Changed 12 years ago by wmoore

  • Resolution set to wontfix
  • Status changed from new to closed

There is not much we can do about getting the login UI in 2 windows if you've timed out then double-click, since we can't check that the connection is alive before we open a new window (delay would be too long).

However, this should be pretty rare once we have the keep-alive ping. See #8550.

Closing...

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