Task #8399 (closed)
Opened 12 years ago
Closed 12 years ago
BUG: Persistent process
Reported by: | rkferguson | Owned by: | wmoore |
---|---|---|---|
Priority: | critical | Milestone: | OMERO-4.4 |
Component: | Web | Version: | n.a. |
Keywords: | n.a. | Cc: | web-team@… |
Resources: | n.a. | Referenced By: | n.a. |
References: | n.a. | Remaining Time: | n.a. |
Sprint: | n.a. |
Description
Connection testing Task #8386
Opened image viewer then let it time out.
Could still use viewer fine
Closed viewer window and double-clicked on thumbnail in centre pane.
New window opened with login screen and after 1 second pause login screen appeared in original window - screenshot 1
The error message in console stayed black and loading icon continued spinning - screenshot 2
Continued spinning even after logged on again - screenshot 3
Same behaviour when timed out then clicked on “Launch Full Viewer” icon.
Repeated clicks opened additional new windows with login screen and original screen only refreshed to login window when I double clicked on thumbnail in centre pane.
Got 2 error messages that time - see second set below.
Screenshots attached in PDF and error message below:
First time:
GET http://gretzky.openmicroscopy.org.uk/webclient/metadata_details/image/33756/
jquery-1.7.1.js (line 8102)
Headers
Request Headers
Accept
text/html, */*; q=0.01
Accept-Encoding
gzip, deflate
Accept-Language
en-us,en;q=0.5
Connection
keep-alive
Cookie
sessionid=f2250691d2b186455d774782091d6e81
Host
gretzky.openmicroscopy.org.uk
Referer
http://gretzky.openmicroscopy.org.uk/webclient/userdata/?path=project=3753|dataset=3505|image=33756:selected
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:11.0) Gecko/20100101 Firefox/11.0
X-Requested-With
XMLHttpRequest
"NetworkError?: 403 FORBIDDEN - http://gretzky.openmicroscopy.org.uk/webclient/metadata_details/image/33756/"
Second time:
GET http://gretzky.openmicroscopy.org.uk/webclient/metadata_details/image/33756/
403 FORBIDDEN

3.04s
jquery-1.7.1.js (line 8102)
HeadersHTML
Response Headers
Connection
Keep-Alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Wed, 28 Mar 2012 12:44:34 GMT
Keep-Alive
timeout=15, max=96
Server
Apache/2.2.14 (Ubuntu)
Set-Cookie
sessionid=f2250691d2b186455d774782091d6e81; Path=/
Transfer-Encoding
chunked
Vary
Cookie,Accept-Encoding
Request Headers
Accept
text/html, */*; q=0.01
Accept-Encoding
gzip, deflate
Accept-Language
en-us,en;q=0.5
Connection
keep-alive
Cookie
sessionid=f2250691d2b186455d774782091d6e81
Host
gretzky.openmicroscopy.org.uk
Referer
http://gretzky.openmicroscopy.org.uk/webclient/userdata/?path=project=3753%7Cdataset=3505%7Cimage=33756:selected
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:11.0) Gecko/20100101 Firefox/11.0
X-Requested-With
XMLHttpRequest
GET http://gretzky.openmicroscopy.org.uk/webclient/metadata_details/image/33756/
jquery-1.7.1.js (line 8102)
Headers
Request Headers
Accept
text/html, */*; q=0.01
Accept-Encoding
gzip, deflate
Accept-Language
en-us,en;q=0.5
Connection
keep-alive
Cookie
sessionid=f2250691d2b186455d774782091d6e81
Host
gretzky.openmicroscopy.org.uk
Referer
http://gretzky.openmicroscopy.org.uk/webclient/userdata/?path=project=3753%7Cdataset=3505%7Cimage=33756:selected
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:11.0) Gecko/20100101 Firefox/11.0
X-Requested-With
XMLHttpRequest
"NetworkError?: 403 FORBIDDEN - http://gretzky.openmicroscopy.org.uk/webclient/metadata_details/image/33756/"
Attachments (1)
Change History (6)
Changed 12 years ago by rkferguson
comment:1 Changed 12 years ago by rkferguson
- Cc web-team@… added; web-team@… removed
comment:2 Changed 12 years ago by rkferguson
- Owner changed from rkferguson to atarkowska
comment:3 Changed 12 years ago by wmoore
Seems like we need the ajaxError (popup.js) included in the omero_image.html (image viewer).
You want me to look at this Ola?
Also, I have reset the sessions.timeout on gretzky back to 1hour since it was a pain for Dom who is using it for development and I thought that timeout testing was not happening right now. If we need to test timeout any more, let me know.
comment:4 Changed 12 years ago by atarkowska
- Owner changed from atarkowska to wmoore
This will be handled by the PING Will is going to implement soon. Assigning ticket to him.
comment:5 Changed 12 years ago by wmoore
- Resolution set to wontfix
- Status changed from new to closed
There is not much we can do about getting the login UI in 2 windows if you've timed out then double-click, since we can't check that the connection is alive before we open a new window (delay would be too long).
However, this should be pretty rare once we have the keep-alive ping. See #8550.
Closing...
Screenshots