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Task #10219 (closed)

Opened 11 years ago

Closed 10 years ago

BUG: Win XP on VM does not open Insight

Reported by: pwalczysko Owned by: jburel
Priority: major Milestone: 5.x
Component: Insight Version: 4.4.8
Keywords: n.a. Cc: ux@…, jamoore
Resources: n.a. Referenced By: n.a.
References: n.a. Remaining Time: n.a.
Sprint: n.a.

Description

Using build from Howe and Gretzky, on Windows XP, using VM.
The Insight after login shows the "Network is down..." message - it never opens and shuts down (see screenschots).
This might be connected with the fact that this is VM.

But it does not happen with Windows 7, which I run also on VM - both Gretzky and Howe build open there okay.

It does not happen on Remote Desktop connection (Windows2003). Nevertheless, the Gretzky build, for the non-_64 Insight cannot open because of the fact that the heap is too large there (see screenshot).
The _64 version of Insight from Gretzky is okay on Windows2003.

Attachments (5)

Gretzky WinXP.tiff (145.5 KB) - added by pwalczysko 11 years ago.
Howe WinXP.tiff (142.4 KB) - added by pwalczysko 11 years ago.
Gretzky WinSer2003.png (41.0 KB) - added by pwalczysko 11 years ago.
Gretzky WinSer2003.2.png (41.0 KB) - added by pwalczysko 11 years ago.
failed to log on to omero.png (7.6 KB) - added by pwalczysko 11 years ago.

Download all attachments as: .zip

Change History (15)

Changed 11 years ago by pwalczysko

Changed 11 years ago by pwalczysko

Changed 11 years ago by pwalczysko

Changed 11 years ago by pwalczysko

comment:1 Changed 11 years ago by pwalczysko

Just tested it on Win Vista at home (on windows machine) and it works okay, no problems as described above for WinXP.

comment:2 Changed 11 years ago by jburel

  • Sprint changed from 2013-02-12 (5) to 2013-03-12 (6))

Moved from sprint 2013-02-12 (5)

comment:3 Changed 11 years ago by jburel

Changes made in https://github.com/openmicroscopy/openmicroscopy/pull/821

Could you try it again with tomorrow's build?

comment:4 Changed 11 years ago by pwalczysko

I have a running laptop with Windows XP installed on it. (i.e. not a virtual box appliance or virtual machine).

Downloaded today's build on Howe. OMERO.insight-4.4.6-489-8ebe32a-dirty-ice33-b178-win. Tried to log in to Howe. The "Connection..." popup appeared. After pressing "Shut down" (the only option left), the application closed.

Also tried the 4.4.6 version of Insight on this Windows XP machine (not VM). The same issue (connecdtion lost dialog) happened.

The same happened when running Insight as Plugin of ImageJ, version 4.4.6 (for end user, from the openmicroscopy downloads page). The only difference for the IJ plugin versions vs. normal Insight was, that for the plugins, the Connection lost popup was followed by another popup, saying "Failed to login to OMERO...". (see screenshots)

Interestingly, the user on the Forum today got further than me, being able to login to OMERO when running IJ plugin and using the platform independent version of IJ. For me, I have ended up with the same "Connection..." dialog as indicated above for the Insight, Insight-IJ (IJ = Win version) applications.

On this Windows XP machine, I have Java 1.7.0_t7 installed.

Last edited 11 years ago by pwalczysko (previous) (diff)

Changed 11 years ago by pwalczysko

comment:5 Changed 11 years ago by jburel

  • Sprint changed from 2013-03-12 (6)) to 2013-04-09 (7))

Moved from sprint 2013-03-12 (6))

comment:6 Changed 11 years ago by jburel

  • Sprint changed from 2013-04-09 (7)) to 2013-05-07 (8)

Moved from sprint 2013-04-09 (7))

comment:7 Changed 11 years ago by jburel

  • Milestone changed from OMERO-4.4.x to OMERO-4.4.9
  • Sprint changed from 2013-05-07 (8) to Blocker 4.4.9 (1)

Moved from sprint 2013-05-07 (8)

comment:8 Changed 11 years ago by wmoore

  • Version set to 4.4.8

Might be related to #11244

comment:9 Changed 11 years ago by pwalczysko

See https://docs.google.com/spreadsheet/ccc?key=0AoKiTAl8UOxndDg4NmxIcTFxb0MzQUhTYVZRTEZUWXc#gid=0 - when the PR https://github.com/openmicroscopy/openmicroscopy/pull/1345 is in, this problem is not there and Insight (build b304) opens okay on Win XP laptop java 1.7.0_25-b17.

Last edited 11 years ago by pwalczysko (previous) (diff)

comment:10 Changed 10 years ago by jburel

  • Resolution set to fixed
  • Status changed from new to closed
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